A Legal Disclaimer

Last Updated: 2025

At TrustLink Logistics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

• Personal Information: Name, email, phone number, company details, and billing information provided when requesting quotes, booking services, or contacting us.

• Shipment Information: Details about your freight, including origin, destination, and cargo specifics, to facilitate logistics services.

• Usage Data: IP address, browser type, and website interactions collected automatically via cookies and analytics tools.
   

2. How We Use Your Information

• To provide and manage freight brokerage and logistics services.

• To process payments and communicate about your shipments.

• To improve our website, services, and customer experience.

• To comply with legal obligations, such as customs regulations.

• To send promotional updates, with your consent, which you may opt out of at any time.

3. Sharing Your Information

• With vetted carriers and partners to fulfill your shipping requests.

• With SPI Logistics, our network partner, to coordinate services.

• With service providers (e.g., payment processors, analytics tools) under strict confidentiality agreements.

• When required by law or to protect our rights and safety.

4. Data Security
We use industry-standard measures, including encryption and secure servers, to protect your data. However, no online platform is 100% secure, and you share information at your own risk.

5. Cookies
Our website uses cookies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings, but disabling cookies may affect website performance.

6. Your Rights

• Access, correct, or delete your personal information by contacting us.

• Opt out of marketing communications via the unsubscribe link or by emailing us.

• Residents of Canada and other regions may have additional rights under laws like PIPEDA or GDPR.

7. Data Retention
We retain your information only as long as necessary for business purposes or legal requirements, typically up to 7 years for financial and customs records.

8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.